Solutions
Improve your customers’ experience, increase their satisfaction, build trust and loyalty with seamless last-mile operations, customized journeys, full transparency and predictability and real-time communication.
orders reach their destination safely and on time, for the right cost, every time
customers have the power to choose how, when and where their orders are delivered
your customer’s feedback is always heard and it counts in our automated selection for best delivery option
real-time updates on delivery status and ETA are communicated to customers via SMS and e-mail
Diversify your delivery options and meet your new customers’ demand for express, scheduled, pick-up from physical stores or lockers
Implement a first-time right approach with end-to-end systems integration, automated processes, full visibility and predictability along your entire value-chain
Achieve delivery perfection with delivery options always selected to fit customer’s needs and expectations
Build omni-channel sales and delivery processes to meet your ever increasing customer sophistication
Track your packages and send shipping notifications
Track & trace gives you and your customer full control on your shipments
Create new, customized delivery journeys with express, scheduled, personal pick-up from your physical store or one of 2.000+ lockers or delivery points already integrated
Build differentiating brand experiences with advanced delivery and returns processes
With Postis Delivery Widget embedded in your eShop, give your customers the power to choose, right in the cart, when, where and how their product is delivered
Create a strong, trustful partnership with your customers, with predictability and full transparency on delivery status and ETA updates
Use the integrated SMS and e-mail centers provided by Postis to enable real-time communication, with branded templates
Listen to your customers and use their feedback to continuously improve your operations, with Postis’ built-in rating, feedback and NPS tools integrated with your CX tools
-10% to -25 delivery budget reduction starting the first month after implementation
-25% average reduction of call center calls for delivery details or complaints
first time right approach, -25% reduction of deliveries outside the promised deadline
-20% average reduction in refusals and returns on delivery
free feature updates and upgrades, no cost for new carrier integrations
+5 to +15% growth in operational efficiency (less errors, no re-work, no manual work in fulfillment, order processing, reporting and control)
